FAQ's

Pieces Of Us By Us is a company that makes puzzles from beautiful and original pieces of art from the work of some of the dopest, most talented black artists around the world. Our stories and lived experiences matter, but it's also about who is telling them. Our history is vibrant, but it is also jagged and not perfect. We can be found in every inch of the most significant movements, and innovations worldwide, and these puzzles aim to tell that story.

If you are missing a piece, we ask that you give it a few days to thoroughly look around your house to see if your missing piece turns up before contacting us. As avid Puzzlers ourselves, we completely understand how frustrating these issues can be. Puzzle pieces have a way of getting up and walking away, but every once in a while, a piece does not make it into a box during manufacturing. Fortunately, we stand behind our products 100%, and we will gladly replace your item free of charge should any of these issues arise with your puzzle. Review our full Missing Piece Guarantee here.

Pieces Of Us By Us is a company that was created to make puzzles from beautiful and original pieces of art from the work of some of the dopest, most talented black artists around the world. Our stories and lived experiences matter, but it's also about who is telling them. Our history is vibrant, but it is also jagged and not perfect. We can be found in every inch of the most significant movements and innovations worldwide, and these puzzles aim to tell that story. The whole idea about representation is that it opens doors. It gives a community who recognize themselves in those stories something that they want and need. It also opens doors for empathy and understanding among societies at large. The promise of improving representation is that more voices will be heard, and more people will begin to learn to respect other lives and experiences beyond their own. And for that reason, Pieces Of Us By Us makes Puzzles of Black Art by Black Artists. Learn more about our talented artists here.

Pieces Of Us By Us jigsaw puzzles are made of 100% recycled 2mm chipboard and printed with eco-friendly, non-toxic ink. We offer dust-free manufacturing for an allergen-free puzzling experience.

Pieces Of Us By Us does not currently offer custom or on-demand puzzles.

To glue or not to glue? I am frequently asked how to glue and frame a puzzle, and I have some easy directions for those who would love to glue their puzzle. STEP 1 - You'll want to cut a piece of Wax Paper (parchment works well too). Cut just a bit larger than your finished puzzle size to have some room around the sides, as this will help with any movement. Be sure to lay this on a smooth surface (I use poster board from Dollar Tree). STEP 2 - Next, place the puzzle face up on the wax paper (try sliding it under your puzzle if you assemble it on the poster board). Once you've placed your masterpiece on the wax paper and flattened it out, it's time to add some puzzle glue or modge-podge. STEP 3 - Important advice: Be sure to read the glue manufacturers' suggestions before gluing. Also, be sure that the glue is not expired. Next, spread the glue evenly and at the same thickness according to the manufacturer's directions. Most adhesives will flatten out, but this will ensure a beautiful finish. Also, be sure to follow all directions on the container. An apron can be your best friend during this step, as this can get a little messy your first time. The wax paper should catch any excess glue. STEP 4 - Now that the hard part is over, it's time to WAIT. I suggest a good three hours before flipping the puzzle if you are gluing the back. Just remember, too much glue may cause the puzzle to curl, so you might want to skip this optional step if you are not framing the puzzle. If you choose to glue the back of the puzzle, please be sure that the front is completely dry before you proceed. STEP 5 - WAIT 24 hours before framing to ensure that the glue has completely cured. HOW TO FRAME YOUR GLUED PUZZLE If you've purchased a fitted frame, simply pop off the back cardboard and set the puzzle into the frame. Any frame with a quarter to half-inch spare room is recommended to accommodate for the thickness of the puzzle. If custom framing, cut the backing to match the puzzle, and a tape measure should help. Hang & Enjoy your new masterpiece! Shop our Puzzle Glue here.